Privacy Policy

Last updated: 2026-08-26

1. What we collect

• Account: username, email address, hashed password.
• Billing: we hand payment details to Stripe or the crypto processor; we do not store card numbers.
• Service logs: connection timestamps, source IP, region and target server address, join counts. Kept for up to 30 days for abuse handling and support.
• Session cookies: a single first-party session cookie so you can stay logged in.

2. What we do not do

• We do not sell or share your data with advertisers.
• We do not inspect the contents of your Minecraft traffic.
• We do not run cross-site trackers.

3. How we use it

To run the service, prevent abuse, process payments, send account emails (verification, billing receipts), and comply with lawful requests.

4. Sharing

We share the minimum data needed with:

• Stripe (card payments)
• Our crypto payment provider (for LTC deposits)
• Our email provider (transactional email)
• Our hosting provider (server infrastructure)

5. Your rights

You can request access to, correction of, or deletion of your account data by emailing privacy@turtleproxy.com. If you are in the EEA/UK, GDPR gives you additional rights, including the right to lodge a complaint with your local data protection authority.

6. Retention

Account records are kept while your account is active and for a short period after closure for accounting and abuse handling. Service logs are kept up to 30 days unless required longer by law.

7. Contact

Data controller: Turtle Proxy. Contact: privacy@turtleproxy.com.

Note: This document is a plain-language starting point, not legal advice. Have a lawyer in your jurisdiction review it before relying on it.